Terms of Service

OVERVIEW

Welcome to DrowzyDrops. The terms “we”, “us” and “our” refer to DrowzyDrops. DrowzyDrops operates this store and website, including all related information, content, products, tools, features, and services offered through the site (the “Services”).

Our store is powered by Shopify, which enables us to provide our online shopping experience to you.

By accessing our website, browsing our store, placing an order, or using any part of our Services, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on our website.

If you do not agree to these Terms, you should not use our Services or purchase from our store.

SECTION 1 – ELIGIBILITY AND ACCOUNT RESPONSIBILITY

By using our Services, you confirm that you are at least the age of majority in your location, or that you are using the Services with the consent and supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order, creating an account, or contacting us.

If you create an account, you are responsible for keeping your login details confidential and for all activity that occurs under your account.

SECTION 2 – OUR PRODUCTS

DrowzyDrops offers Melatonin Sleep Gummies | 10MG and related sleep-support products through our online store.

We aim to display product descriptions, images, pricing, and availability as accurately as possible. However, product packaging, colours, appearance, or details may vary slightly depending on your device display, supplier updates, or product availability.

Product information on our website is provided for general informational purposes only and should not be considered medical advice.

Always read product labels, directions, and warnings before use. If you are pregnant, nursing, taking medication, have a medical condition, or are unsure whether the product is suitable for you, consult a healthcare professional before use.

We reserve the right to update, modify, discontinue, or limit the availability of any product at any time without notice.

SECTION 3 – HEALTH AND WELLNESS DISCLAIMER

DrowzyDrops products are intended to support general bedtime routines and sleep wellness. They are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary. Statements made on our website have not necessarily been evaluated by any medical or regulatory authority unless specifically stated.

You should use our products only as directed. Do not exceed the recommended serving size. Keep products out of reach of children.

SECTION 4 – ORDERS AND ACCEPTANCE

Placing an order through our website is an offer to purchase the selected product or products.

We reserve the right to accept, decline, cancel, or limit any order at our discretion, including where we suspect fraud, pricing errors, stock issues, payment problems, or misuse of our Services.

An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued.

Products purchased from DrowzyDrops are intended for personal use only and may not be purchased for resale without our written permission.

SECTION 5 – PRICES, PAYMENTS, AND BILLING

All prices are listed on our website and may change at any time without notice.

You agree to provide current, complete, and accurate billing and payment information for all purchases made through our store.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Taxes, customs duties, import fees, or other charges may apply depending on your location and are your responsibility unless clearly stated otherwise at checkout.

SECTION 6 – SHIPPING AND DELIVERY

Shipping and delivery are subject to our Shipping Policy.

We offer Free Shipping on all orders. Orders are processed within 1–3 business days before shipping. Estimated delivery time is typically 3–7 business days, depending on your location.

Delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs inspections, weather, public holidays, incorrect addresses, or events outside our control.

SECTION 7 – RETURNS, REFUNDS, AND CANCELLATIONS

Returns, refunds, exchanges, and cancellations are handled according to our Refund Policy.

Please review our Refund Policy before placing an order. Certain items may be ineligible for return due to hygiene, safety, or product condition requirements.

If you need help with an order, please contact us through the Contact option on our website.

SECTION 8 – ACCURACY OF INFORMATION

We work to keep the information on our website accurate and up to date. However, we do not guarantee that all content, pricing, product descriptions, availability, or other information will always be complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if information on our website is incorrect, even after an order has been placed.

SECTION 9 – INTELLECTUAL PROPERTY

All content available through our Services, including text, images, graphics, logos, branding, product descriptions, layout, design, and other materials, is owned by DrowzyDrops or used with permission.

You may not copy, reproduce, sell, distribute, modify, or exploit any part of our Services without our prior written permission.

SECTION 10 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools, apps, payment providers, shipping services, or other external services that we do not control.

These tools and services are provided “as is” and “as available.” Your use of third-party tools is at your own risk and may be subject to separate terms and policies from those providers.

SECTION 11 – THIRD-PARTY LINKS

Our website may include links to third-party websites or platforms. These links are provided for convenience only.

DrowzyDrops is not responsible for the content, policies, security, or practices of third-party websites. You should review their terms and policies before using them or providing any personal information.

SECTION 12 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. Shopify provides the platform that allows us to sell our products and services online.

Purchases made through our store are transactions between you and DrowzyDrops. Shopify is not responsible for products, fulfilment, customer service, refunds, or disputes between you and our store, except where Shopify’s own services or policies apply.

SECTION 13 – PRIVACY

Your submission of personal information through our store is governed by our Privacy Policy.

Because our store is powered by Shopify and may use third-party service providers, your information may also be processed by Shopify and other providers as needed to operate the store, process payments, fulfil orders, and provide services.

SECTION 14 – USER FEEDBACK AND SUBMISSIONS

If you submit reviews, feedback, comments, suggestions, photos, or other content to us, you grant DrowzyDrops permission to use, edit, publish, display, reproduce, and distribute that content for business, marketing, and operational purposes without compensation to you, unless prohibited by law.

You agree that your submissions will not violate any third-party rights, contain unlawful material, or include false, misleading, abusive, or harmful content.

SECTION 15 – PROHIBITED USES

You agree not to use our Services:

• For any unlawful purpose.
• To violate any laws, regulations, or third-party rights.
• To submit false, misleading, or fraudulent information.
• To interfere with the security or operation of our website.
• To upload viruses, malware, or harmful code.
• To scrape, copy, or exploit our content without permission.
• To harass, abuse, insult, harm, defame, or discriminate against others.
• To place fraudulent orders or misuse promotions, discounts, or store policies.

We reserve the right to terminate or restrict your access to our Services if you violate these Terms.

SECTION 16 – TERMINATION

We may suspend, restrict, or terminate your access to our Services at any time if we believe you have violated these Terms, misused our website, provided false information, or engaged in harmful, fraudulent, or unlawful activity.

Sections that by their nature should survive termination will remain in effect, including payment obligations, intellectual property rights, disclaimers, limitations of liability, and indemnification.

SECTION 17 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, our Services and products are provided on an “as is” and “as available” basis.

We do not guarantee that our Services will be uninterrupted, secure, error-free, or always available. We do not guarantee that product results will be the same for every customer.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

SECTION 18 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, DrowzyDrops and its owners, team members, partners, suppliers, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.

Our total liability for any claim relating to your use of the Services or purchase of products will not exceed the amount paid by you for the relevant order, unless otherwise required by law.

SECTION 19 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless DrowzyDrops, Shopify, and our respective owners, affiliates, partners, service providers, employees, and representatives from any claim, demand, loss, liability, or expense arising from your breach of these Terms or misuse of our Services.

SECTION 20 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain valid and enforceable.

SECTION 21 – ENTIRE AGREEMENT

These Terms, together with our posted policies, constitute the entire agreement between you and DrowzyDrops regarding your use of our Services and purchases from our store.

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

SECTION 22 – ASSIGNMENT

We may assign, transfer, or subcontract our rights and obligations under these Terms at any time without notice.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

SECTION 23 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where DrowzyDrops operates, unless otherwise required by applicable consumer protection laws in your location.

SECTION 24 – CHANGES TO THESE TERMS

We may update or replace these Terms at any time by posting the updated version on this page.

Your continued use of our Services after changes are posted means you accept the updated Terms.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms of Service should be submitted through the Contact option available on the DrowzyDrops website.